Consequences Begin to Build for Wells Fargo
In this brief post, the focus will be on updating the
stories we have covered in the past here in Financial
Regulation Matters regarding Wells Fargo and their performance over the
past decade or so. The last time we covered the scandal that has blighted Wells
Fargo’s progression was in May of last year, and since then there have been a
number of developments. However, very recently, the bank has received a number
of fines which demonstrate the failures that have left the bank struggling to
regain the trust it needs to move forward.
We last looked at Wells Fargo this time last year, and in
that post we looked at the actions of a bank who fraudulently
created between 2 and 3.5 million fake bank accounts for the purposes of selling
services to customers who often were not aware of the actions taken on
their behalf. We covered the details of the fraud in those previous posts, so
today it is worth looking at the legal reaction to that fraud. We begin at the
end of last month when the Consumer
Financial Protection Bureau and the Office
of the Comptroller of the Currency took action against the bank: each
agency has fined
Wells Fargo $500 million (so, $1 billion total) for transgressions in
relation to car insurance payments, amongst other things. Wells Fargo was
suspected of charging more than half a million customers for car insurance they
did not need, whilst
20,000 of those clients subsequently defaulted and suffered repossession as a
result of the inappropriate charges. The charges also related to mortgage
lending practices, where the bank was charging customers for delays on ‘mortgage
interest locks’, even though those delays had been caused by Wells Fargo
themselves. In response to these penalties, the bank has agreed to work with
the regulators to strengthen their compliance procedures, which both regulators
identified as having failed in its mandate.
These fines are on top of what has already been levied
against them with regards to the accounts scandal, with it being reported
that the bank has already been mandated to pay more than $1.5 billion already.
On Friday, that figure increased with the news that the bank has ‘reached an
agreement in principle’ to settle a class-action lawsuit brought against it by
its shareholders for the reported
total of $480 million. The bank’s investors have stated that there had been
‘misstatements and omissions’ from key financial documents, which had the effect
of artificially inflating its stock price. In response to this development, the
bank suggested that its problems may not be over, with it being suggested that
the bank will need to find $2.6 billion more
than what it set aside to cover the actions taken against it (both in relation
to the accounts scandal and the auto/mortgage misdeeds).
It is clearly a very chastening time for the bank, and it is
right that these transgressions are coming to light. It was interesting to read
Warren Buffett’s comments on the bank recently – Berkshire Hathaway maintains a
9% interest in the bank – when he insinuated that the practices
within the bank are not much different from other banks its size. Buffett
and his approach will be discussed in a forthcoming post that is related to an
article this author has recently produced regarding the effect Buffett has upon
his businesses, but the sentiment he provides is a negative one; it is not
enough to say ‘they all do it’. Wells Fargo is rightly being held up as a clear
demonstration of the excesses within the financial sector, and even more so the
invasive potential of a commitment to ‘short-termism’. It would be comforting
to suggest that Wells Fargo will suffer serious and long-standing consequences
for their actions, as they surely should, but the reality is that they will
not. The reality is that they will pay their fines with the people responsible
for initiating such practices long gone because, as we saw in the last post, those
leaders were allowed to leave with compensation, rather than facing the
punishment that most would in any other circumstance.
Keywords – Wells Fargo, Banking, US, crime, fraud, @finregmatters
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